15
Buffing
..........................................................
763
Glazing..................................................767
Paintless Dent Repair
...............................
767
Painted Stripes
...........................................
769
Installing Pinstripe Tape........................... 771
Adhesive-Attached Plastic Molding...... 772
Riveted-on Molding Clips
........................
773
Decals
...........................................................
774
Small Decal Installation.........................774
Large Decal installation.........................774
Clean Up....................................................... 775
Removing Paint Surface Defects
...........
777
Removing Orange Peel.........................777
Dirt Particles..........................................778
Runs......................................................778
Scratches ..............................................779
Fade ......................................................780
Acid Rain...............................................780
Chips.....................................................781
Section 6
Chapter 33
Estimating ......................................................785
Introduction................................................. 786
Role of the Estimator
................................
786
Working with the Customer...................786
Working with Insurance Companies......786
Identifying Damage ...............................787
Specifying Repair Procedures...............792
Repair vs Replace ................................793
Sourcing Parts............................................ 794
Calculating Labor Charges...................... 798
Flat Rate Labor Allowance....................798
Judgment Labor Allowance...................803
Surface Prep Allowance........................804
Plastic Repair Allowance.......................806
Additional Labor Allowance...................807
Prices............................................................ 808
Parts Prices...........................................808
Material Prices ......................................808
Labor Rate ............................................809
Additional Charges.................................... 810
Disposal Fees .......................................810
Sublet Labor..........................................810
Sales Tax...............................................810
Add-Ons................................................810
Writing Estimates
......................................
810
Handwritten Estimate............................810
Computer-Generated Estimate .............811
Chapter 34
ASE Certification.........................................819
Introduction................................................. 820
What Is ASE Certification?...................... 820
Why Should You Become ASE
Certified?............................................... 822
How Do I Become ASE Certified?.......... 822
What Are the ASE Tests Like?................ 824
One-Part Questions ..............................826
Two-Part Questions...............................826
Negative Questions...............................826
Incomplete Sentence Questions ...........826
Chapter 35
Employment Strategies ............................829
Introduction................................................. 830
Determining Your Goals ........................830
Working as a Collision Repair
Technician .............................................830
Payment Method ...................................830
Benefits .................................................831
Job Hunting................................................. 832
The Job Interview..................................833
Evaluating Job Offers............................833
Succeeding in the Workplace
.................
833
Punctuality/Attendance .........................834
Attitude..................................................834
Productivity............................................834
Teamwork..............................................835
Honesty.................................................835
Continuing Education............................835
Appendix.........................................................837
Acknowledgments ......................................845
Glossary..........................................................846
Index.................................................................868
Estimating and Certification