xxiv CHAPTER 32 Specialty Painting 781 Introduction .......................................................782 Plastic Types and Characteristics ...................782 Flexible Plastic Parts ..........................................782 Preparing and Spraying Plastic Parts ............783 Cleaning ..............................................................783 Sanding ................................................................784 Spraying Plastic Parts ........................................784 Surface Preparation for Specifi c Types of Plastic ..........................................................785 New, Bare, Non-Rigid Plastic Part ..................785 New, Primed, Non-Rigid Plastic Parts ............786 Repaired Non-Rigid Plastic Parts ....................786 New Rigid Plastic Parts ....................................786 Repaired Rigid Plastic .......................................787 Painting Specifi c Types of Plastic ..................787 Flexible and Semi-Rigid Plastic Parts .............787 Rigid Plastic ........................................................788 Custom Painting ................................................788 CHAPTER 33 Detailing 797 Introduction .......................................................798 Color Sanding ....................................................798 Buffi ng .................................................................798 Glazing ................................................................802 Paintless Dent Repair .......................................803 Painted Stripes ...................................................806 Installing Pinstripe Tape .................................807 Adhesive-Attached Plastic Molding .............808 Riveted-On Molding Clips .............................809 Decals ..................................................................810 Small Decal Installation ....................................810 Large Decal installation .................................... 811 Cleanup ............................................................... 811 Removing Paint Surface Defects ....................814 Removing Orange Peel .....................................814 Dirt Particles .......................................................814 Runs .....................................................................814 Scratches ..............................................................816 Fade ......................................................................816 Acid Rain.............................................................816 Chips ....................................................................817 SECTION 6 Estimating and Certifi cation CHAPTER 34 Estimating 821 Introduction .......................................................822 Role of the Estimator ........................................822 Working with the Customer .............................822 Working with Insurance Companies ..............822 Identifying Damage ...........................................823 Specifying Repair Procedures ..........................828 Repair vs. Replace ..............................................828 Blueprinting .......................................................829 Sourcing Parts ....................................................830 Calculating Labor Charges ..............................834 Flat Rate Labor Allowance ...............................836 Judgment Labor Allowance .............................840 Surface Prep Allowance ....................................840 Plastic Repair Allowance ..................................842 Additional Labor Allowance ............................843 Prices ....................................................................844 Parts Prices ..........................................................844 Material Prices ....................................................844 Labor Rate ...........................................................845 Additional Charges ...........................................846 Disposal Fees ......................................................846 Sublet Labor ........................................................846 Sales Tax ..............................................................846 Add-Ons ..............................................................846 Writing Estimates ..............................................846 Handwritten Estimate .......................................846 Computer-Generated Estimate ........................847 CHAPTER 35 ASE Certification 855 Introduction .......................................................856 What Is ASE Certifi cation? ..............................856 Why Should You Become ASE Certifi ed? ....858 How Do I Become ASE Certifi ed? ..................858 What Are the ASE Tests Like? ........................860 One-Part Questions ...........................................860 Two-Part Questions ...........................................860 Negative Questions ...........................................862 Incomplete Sentence Questions .......................862 Collision Repair Shop Certifi cations ............862