Table of Contents 11
Chapter 20
Drive Train and Other System Diagnosis . . 435
Preparing to Check Non-Engine Systems 436
Visual Inspection; Noise, Vibration, and Harshness;
Eliminating Noise, Vibration, and Harshness
Checking Transmission/Transaxles 437
Checking Manual Clutches; Checking Manual
Transmissions/Transaxles; Checking Automatic
Transmissions/Transaxles
Checking Air Conditioner Operation 445
ECM Controls for the Air Conditioning System; Air
Conditioning Low- and High-Pressure Switches
Checking Driveline Components 447
Checking Suspension and Steering Components 448
Checking Wheel, Hub, and Tire Components 449
Checking Brake Problems 450
Correcting Non-Engine Problems
Affecting Driveability 450
Adjusting a Manual Clutch; Adjusting an Automatic
Transmission/Transaxle Shift Linkage; Replacing a
Torque Converter Lockup Clutch Switch; Replacing
Transmission/Transaxle Pressure Switches; Replacing
Speed Sensors; Replacing an Air Conditioner
Pressure Switch; Driveline Service; Suspension and
Steering Service; Brake Service
Follow-Up for Drive Train and Other Repairs 456
Chapter 21
ASE Certification. . . . . . . . . . . . . . . . . . . . . 459
Reasons for ASE Tests 460
Applying for the ASE Tests 460
Taking the ASE Tests 461
One-Part Question; Two-Part Question; Negative
Questions; Incomplete Sentence Questions
ASE Engine Performance Test 464
ASE Advanced Engine Performance Test 464
Composite Vehicle; Advanced Engine Performance
Test Questions
Test Results 465
Technician Confidentiality 465
Recertification Tests 465
Chapter 22
Career Opportunities
in the Automotive Service Field . . . . . . . . . 471
Automotive Servicing 472
Levels of Automotive Service Positions 472
Helpers; Apprentice; Certified Technicians
Types of Auto Service Facilities 473
New Vehicle Dealership; Chain and Department
Store Auto Service Centers; Tire, Muffler,
Transmission, and Other Specialty Shops;
Independent Shops; Fleet Agencies; Governmental
Agencies; Entrepreneurship
Other Opportunities
in the Auto Service Industry 476
Shop Supervisor; Service Advisor; Parts Person
Getting a Job 477
Finding Job Openings; Applying for the Job
Work Ethics 478
Dealing with Customers; Work Habits
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . 482
Appendix A Using a Scan Tool 482
Appendix B OBD II Trouble Codes 493
Appendix C Useful Tables 501
Internet Resources . . . . . . . . . . . . . . . . . . . 504
Acknowledgments. . . . . . . . . . . . . . . . . . . . 505
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 522