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Unit 1 Health Informatics Career Pathway
credentialed workers, so you decide to seek
certification as a certified coding associate
(CCA). Your program instructor mentioned that
the American Health Information Management
Association (AHIMA) offers certification testing
and credentials. Visit the AHIMA website to
find answers to the following questions about
the certification process:
a. Besides completion of a training program,
what other requirement is necessary to be
eligible for certification?
b. How much does the exam cost, and how
long is the exam?
c. The exam will cover coding and
reimbursement procedures. What are the
other four topics included in the exam?
d. Once certified, how will you keep your
certification current?
ACTIVATE YOUR LEARNING
20. Prepare a sample business letter using the
topic described here. Follow the guidelines
for effective correspondence and correct
formatting in Figure 2.8.
Letter topic: Introduce patients to Dr. James
Brace, who will be joining the Smile a Mile
dental practice. Dr. Brace’s specialty is
orthodontics. Let patients know what services
he will provide and how this will improve the
dental practice. Include the date on which he
will begin seeing patients, and explain how
patients can schedule an appointment. This
letter is written by you on behalf of Dr. Serena
Smile.
21. Prepare a sample memorandum using the
topic described here. Follow the guidelines for
effective correspondence and use the correct
format in Figure 2.9.
Memorandum topic: Announce to the staff
that Smile a Mile employees will have holidays
on both July 4 and July 5 this year. This
memorandum comes from you as the office
manager.
22. Create a new patient file using the patient data
provided here. Select a name for your patient.
For the patient’s medical history, create several
more family members. While Rita (patient's
mother) has diabetes, the rest of the family
is pretty healthy. Include a registration form
and a medical history form based on Figures
2.10 and 2.11. Label your file folder with your
patient’s name. File your folder in a class file
cabinet with the patient records created by
your fellow class members.
Your patient [Insert chosen name]
• Your patient is a 17-year-old junior in high
school. He or she recently moved to Star
Prairie and is seeing a new doctor today to
get a physical to play hockey.
• The patient’s mother, Rita, works as a
preschool teacher at Playtime Child Care
Center at 14 Ruby Lane in Star Prairie, TX
74260.
• Rita has rented a condo at 400 S. Main
Street. The phone number is 123-701-
0197. Rita provided an insurance card (see
below).
• The patient experienced congestion
during the months of March and April.
The patient wishes his or her acne would
clear up, and Rita is worried about hockey
season because the patient suffered a
concussion during a game last year.
23. Complete a patient schedule for Dr. Solera
using 15-minute increments between 8:00
a.m. and 5:00 p.m. Dr. Solera will be seeing
patients at the hospital until 9:00 a.m. and
the time between 12:30 and 1:30 p.m. will be
DC Health Plan
Group number 06172 Member number 03654
Member name: Rita James 01
( Your fictitious name) 02
1600 Allen Blvd Washington, DC 65432
Claims questions: 1-800-789-6756