viii Reviewers Sandra Flynn Instructor Guilford Technical Community College Jamestown, NC Diane Harrison-James Professor South Suburban College South Holland, IL Angela Hennessy Instructor, Business Administration Corning Community College Corning, NY Dien Ho Associate Professor of Philosophy and Health Care Ethics MCPHS University Boston, MA Lisa Huehns Allied Health Instructor Lakeshore Technical College Cleveland, WI Robert Johnson Instructor Ivy Tech Community College Indianapolis, IN Patricia Kelly MLT/PBT Program Director Mississippi Delta Community College Drew, MS Kim Bishop, RHIT, MLT, RMA, AHI(AMT) Instructor of Medical Technologies Panola College Carthage, TX Marion Bucci Faculty, Health Care Professions Montgomery County Community College Blue Bell, PA Patty Bucho Allied Health Instructor Long Beach City College Long Beach, CA Billie Buda Adjunct Professor RMA (EMT) Jackson Community College Jackson, MI Dr. Donna Burge Professor of Human Anatomy and Physiology Lord Fairfax Community College Warrenton, VA Imke Casey Health Information Technology Instructor Lake-Sumter State College Leesburg, FL Debbie Curtin, BS, LVN, CT Nurse CIS Healthcare Management Pasadena, CA Jessica Ennis Medical Assisting Program Director Gwinnett Technical College Lawrenceville, GA Goodheart-Willcox Publisher and the authors would like to thank the following instructors who reviewed selected manuscript chapters and provided valuable input into the develop- ment of this textbook program.