Copyright Goodheart-Willcox Co., Inc. 36 CNC Manufacturing Technology Good preparation will make you feel more confident and comfortable during the interview. Be polite, friendly, and cheerful during the process. Use a firm handshake and maintain eye contact at all times. Avoid chewing gum and fidgeting. Answer all questions carefully and as completely as you can, and be honest about your abilities. Also be aware of questions you legally do not have to answer, such as those related to age, marital status, religion, or family background. A prospective employer may ask you to take employee tests. Some employers administer tests to job candidates to measure their knowledge or skill level under stress. Since all employers support a drug-free work- place, most will likely require you to take a drug test if you are hired. You can ask those who have completed similar tests what to expect. After the interview, send a letter to the employer within 24 hours thanking him or her for the interview. If you get a job offer, respond to it quickly. If you do not receive an offer after several interviews, evaluate your interview techniques and seek ways to improve them. 2.5 Succeeding in the Workplace All potential employers want to know about your technical skills and education, but equally important attributes for an employer include soft skills. Soft skills are desirable qualities in an employee that are distinct from technical training or specific subject-matter expertise. Soft skills include communication skills, leadership skills, and other interpersonal skills. After securing employment, adjusting to your new duties and respon- sibilities will occupy your first few weeks. Your supervisor and coworkers will help you learn the routine. An introduction to company policies and procedures as well as the particular safety rules that all employees must know is common for new employees. Not only will your coworkers be watching what you do, they will also pay attention to “how you work.” How to behave in the workplace is an important lesson all employees should learn. Making an effort to do your best will help you succeed. From the Shop Success in the Shop Technical training is a very important part of your career. You should always continue to grow your technical skills and advance your career through ongoing training. But, it’s also just as important to be a good employee. Being a team player who’s willing to do the extra work and help out your team will bring you added success. Every machine shop owner needs that person who is always willing to do what it takes to keep the business successful. 2.5.1 Health and Hygiene As an employee, you are a representative of your company. Therefore, your employer expects you to be neat and clean on the job. Taking care of yourself gives the impression that you want people to view you as a professional.