2 Computer Service and Repair
Copyright © 2008
by
The Goodheart-Willcox Company, Inc.
Previous editions copyright 2005, 2003
All rights reserved. No part of this work may be reproduced, stored, or
transmitted in any form or by any electronic or mechanical means, including
information storage and retrieval systems, without the prior written permission of
The Goodheart-Willcox Company, Inc.
Manufactured in the United States of America.
Library of Congress Catalog Card Number 2007036135
ISBN 978-1-59070-857-6
3 4 5 6 7 8 9 – 08 – 12 11
The Goodheart-Willcox Company, Inc., Brand Disclaimer: Brand names, company names, and
illustrations for products and services included in this text are provided for educational purposes only
and do not represent or imply endorsement or recommendation by the author or the publisher.
The Goodheart-Willcox Company, Inc., Safety Notice: The reader is expressly advised to
carefully read, understand, and apply all safety precautions and warnings described in this book
or that might also be indicated in undertaking the activities and exercises described herein to
minimize risk of personal injury or injury to others. Common sense and good judgment should also
be exercised and applied to help avoid all potential hazards. The reader should always refer to the
appropriate manufacturer’s technical information, directions, and recommendations; then proceed
with care to follow specific equipment operating instructions. The reader should understand these
notices and cautions are not exhaustive.
The publisher makes no warranty or representation whatsoever, either expressed or implied,
including but not limited to equipment, procedures, and applications described or referred to herein,
their quality, performance, merchantability, or fitness for a particular purpose. The publisher assumes
no responsibility for any changes, errors, or omissions in this book. The publisher specifically
disclaims any liability whatsoever, including any direct, indirect, incidental, consequential, special,
or exemplary damages resulting, in whole or in part, from the reader’s use or reliance upon the
information, instructions, procedures, warnings, cautions, applications, or other matter contained in
this book. The publisher assumes no responsibility for the activities of the reader.
Library of Congress Cataloging-in-Publication Data
Roberts, Richard M.
Computer service and repair: a guide to upgrading,
configuring, troubleshooting, and networking personal
computers/ Richard M. Roberts. — [3rd ed.].
p. cm.
Includes index.
ISBN 978-1-59070-857-6
1. Microcomputers—Maintenance and repair. I. Title.
TK7887.R62 2008
004. 16—dc22 2007036135