Chapter 7 Verbal and Written Communications 173
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Figure 7.23 A good proofreader will identify spelling mistakes, grammatical errors, and
passages needing clarifi cation.
The ability to write clearly is becoming increasingly important. Excel-
lent written communication skills will give you a signifi cant advantage
both when applying for a position, and in your chosen profession.
Testing Communication Skills in Interviews
Jason is a 23-year-old college graduate. Since graduating a year ago, he
has not been able to fi nd a job related to his fi eld of study and has taken
several low-paying jobs to make ends meet. Jason is delighted when a friend
tells him about a perfect position open in a well-paying company that offers
benefi ts. After reading the job posting and description, Jason feels he is a
great fi t for this job.
Jason is surprised when he is scheduled for a lengthy interview. The
process includes a writing exercise as well as a verbal interview. He feels
confi dent after the verbal interview, and he sails through the writing portion.
Jason is told he will hear about the job in two weeks.
Three weeks go by, and Jason has not heard anything. Jason decides to
call the human resources representative at the company to ask if he got the
job. Jason is told that his spelling and grammar are not up to the standard
required for the position.
How could Jason improve his writing skills? Why do you think correct spell-
ing and grammar usage are important to a healthcare worker?
Real Life Scenario