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About the Author
For 35 years, Jacquelyn Rhine Marshall, BA, CLS, MA, has been a medical
professional; a medical careers instructor for Regional Occupational Programs,
California; a medical writer; and a consultant/writer for the Center for Occupational
Research and Development in Austin, Texas. Ms. Marshall has authored several
textbooks and written medical course curriculum for the state of California. She has
also developed several instructor guides and has edited or contributed to three medical
series. Ms. Marshall holds degrees from the University of California, Berkeley; California
State University, Hayward; and Notre Dame de Namur University.
Kay Lynette Stevens, Contributing Editor, BA, MA, RN, is a professor and
Department Chairperson of the Medical Assistant Program, and Insurance and Coding
at Saddleback College in Mission Viejo, California. Prior to joining the faculty at
Saddleback College, she worked at hospitals as a critical care nurse and clinical educator.
She also worked as a Program Coordinator teaching a variety of allied health courses to
high school students and adults. She was a Professional Development Consultant and
a Health Careers Master Teacher Trainer for the California State University Consortium
and California Polytechnic University for 10 years. She has authored a textbook and has
been the creator/editor of several additional texts in the Health Sciences.
Dedications
To my husband Darryl, whose contributions to this textbook were invaluable.
Jacquelyn Marshall
I would like to dedicate this to my husband, Jim, in appreciation of his love and support
during the creation of this textbook.
Kay Stevens