Hospitality Hospitality
Services Services
by
Johnny Sue Reynolds, Ph.D., CFCS, CPFFE
Educational Specialist and Professor Emeritus
Merchandising, Hospitality and Tourism Management, University of North Texas
Denton, Texas
Dorothy M. Chase, Ph.D.
Professor Emeritus, Recreation Tourism and Events,
Former Co-Chair, Department of Family and Consumer Sciences, Central Washington University
Ellensburg, Washington
Publisher
The Goodheart-Willcox Company, Inc.
Tinley Park, Illinois
www.g-w.com
Fourth Edition
Next Page