The Instructor Resources contains an assortment of instructor materials. Resource Materials include the Instructor's Materials, Answer Keys, Lesson Plans, and Presentations for PowerPoint®. Assessment Software & Question Pools includes the ExamView® Assessment Suite v11 Software and Question Pools for Other Learning Management Systems. Instructor curriculum is provided in modifiable and shareable formats (DOCX, PPSX, PPTX, QTI). These types of files will require compatible programs and or extensions (i.e., Google Docs, Google Slides, Microsoft Word, Microsoft PowerPoint, Adobe PDF reader). Right-click a link to view additional options: open the file in a new tab or save file to a new location. By using this product, you agree to the following Terms of Use.

Table of Contents

Abbreviated Contents

Hospitality Services 5e, Instructor Resources

• Resource Materials
• • Instructor's Materials
  • Rubrics
  • Course Pacing Guides
  • Correlations
• Assessment Software & Question Pools
• • ExamView® Assessment Suite v11 Software and Question Bank Files
  • TurningPoint Desktop with ExamView Support (MAC OS 10.15 (Catalina))
  • Answer Keys for LMS Implementation (Answer Keys in DOCX Format)
  • Blackboard Learn 9.x (For use in Blackboard Learn, Brightspace by D2L, and Schoology)
  • Blackboard Ultra (For use in Blackboard Ultra)
  • IMS QTI 1.1+ (For use in Canvas)
  • Moodle XML Format (For use in Moodle)
• 1 The World of Hospitality
• • 1 Resources
  • 1 Presentations
• 2 Service: The Heart of Hospitality
• • 2 Resources
  • 2 Presentations
• 3 Hospitality Past, Present, and Future
• • 3 Resources
  • 3 Presentations
• 4 Your Career in Hospitality
• • 4 Resources
  • 4 Presentations
• 5 The World of Food and Beverages
• • 5 Resources
  • 5 Presentations
• 6 Front- and Back-of-the-House
• • 6 Resources
  • 6 Presentations
• 7 Food Preparation and Service
• • 7 Resources
  • 7 Presentations
• 8 Hotel Food and Services
• • 8 Resources
  • 8 Presentations
• 9 Purchasing and Receiving
• • 9 Resources
  • 9 Presentations
• 10 Food Safety and Sanitation
• • 10 Resources
  • 10 Presentations
• 11 The World of Lodging
• • 11 Resources
  • 11 Presentations
• 12 Front Office
• • 12 Resources
  • 12 Presentations
• 13 Housekeeping
• • 13 Resources
  • 13 Presentations
• 14 Security
• • 14 Resources
  • 14 Presentations
• 15 Engineering
• • 15 Resources
  • 15 Presentations
• 16 Travel
• • 16 Resources
  • 16 Presentations
• 17 Tourism
• • 17 Resources
  • 17 Presentations
• 18 Recreation
• • 18 Resources
  • 18 Presentations
• 19 Business Basics
• • 19 Resources
  • 19 Presentations
• 20 Hospitality Management
• • 20 Resources
  • 20 Presentations
• 21 Human Resources
• • 21 Resources
  • 21 Presentations
• 22 Marketing and Sales
• • 22 Resources
  • 22 Presentations
• 23 Accounting
• • 23 Resources
  • 23 Presentations
• 24 Workplace Safety and Emergencies
• • 24 Resources
  • 24 Presentations
• 25 Legal and Ethical Considerations
• • 25 Resources
  • 25 Presentations
• 26 Skills for Success
• • 26 Resources
  • 26 Presentations
• 27 Starting a Business
• • 27 Resources
  • 27 Presentations