44
Unit 1 The World of Insurance
Careers in Finance
Insurance Services
What Does a Claims Adjuster Do?
A claims adjuster interviews the claimant (individual making the claim),
witnesses, and others to determine whether a claim is covered by the
customer’s policy. A claims adjuster inspects property damage, estimates
qdo‘hqbnrsr+‘mc‘rrdrrdrsgdhmrtqdqehm‘mbh‘kqdronmrhahkhsx-@m‘citrsdq9
¶ ok‘mr‘mcrbgdctkdrsgdvnqjqdpthqdcsnoqnbdrr‘bk‘hl:
¶ hmsdquhdvrvhsmdrrdr‘mcbk‘hl‘msr:
¶ qduhdvronkhbd‘mcgnrohs‘kqdbnqcr:
¶ hmrodbsroqnodqsxc‘l‘fd:
¶ cdudknor‘qdonqssg‘shrtrdcsndu‘kt‘sdsgdbk‘hl:
¶ mdfnsh‘sdrvhsgsgdbk‘hl‘mssnrdsskdsgdbk‘hl:‘mc
¶ he‘bk‘hlhrcdmhdc+vnqjrvhsg‘ssnqmdxr‘mcvhsmdrrdrsncdedmcsgd
insurer’s position.
What Is It Like to Work as a Claims Adjuster?
Claims adjusters work in the property and liability insurance industry.
@m‘citrsdqcdbhcdrvgdsgdqbtrsnldqronkhbhdrbnudqsgdhqbk‘hlr-L‘mx
‘citrsdqrvnqjntsrhcdsgdneehbd+hmrodbshmfc‘l‘fdbk‘hlr-Nsgdqrvnqjhm
‘bdmsq‘khydcbk‘hlrbdmsdq+vgdqdsgdxdrshl‘sdo‘xntsr‘mchrrtdbgdbjr-
Vgdmvnqjhmfhm‘mneehbd+‘bk‘hlr‘citrsdql‘xadqdpthqdcsnvd‘q
business-professional attire, but may be allowed to wear business-casual
attire, depending on the office’s dress policy. When working in the field
hmrodbshmfc‘l‘fd+hsl‘xad‘bbdos‘akdsnvd‘qaktdid‘mr-Sgd‘citrsdq
hrqdoqdrdmshmfsgdbnlo‘mx:rn+hshrhlonqs‘mssnadcqdrrdchmbknsghmf
‘ooqnoqh‘sdsnsgdrhst‘shnm-Hm‘cchshnm+sgdbk‘hlr‘citrsdqltrsenkknv
accepted guidelines for use of e-mail, social networking, blogs, and texting.
What Education and Skills Are Needed to Be a
Claims Adjuster?
• a college degree is preferred, but not required
• solid communication skills
• good interview skills
• an assertive personality
• strong computer skills