512 Interior Design Copyright Goodheart-Willcox Co., Inc. ©Ron Pollard, Courtesy of RNL Figure 14-24 The reception area provides visitors with a fi rst impression of a business and its brand. What does the design of these reception areas communicate to you about the personality of these businesses? Haworth, Inc. Haworth, Inc. ©Ron Pollard, Courtesy of RNL Haworth, Inc. Figure 14-25 The design of waiting areas should provide comfortable guest seating—generally a combination of single chairs and small groupings of chairs and tables. Haworth, Inc.