518 Interior Design Copyright Goodheart-Willcox Co., Inc. Helen Filatova/Shutterstock.com Figure 14-31 Prior to beginning a design project, it is important for a designer to walk through a client’s space. Questions for Programming Data Survey Questions Questions for Personal Interviews and Focus Groups What type of work does this organization, department, or unit do? What is the culture of the organization? What are the interior design goals to refl ect this culture? What is the philosophy of the business related to customers? Does a mission statement exist? What is the client’s vision for the business in fi ve and ten years? Is there projected growth that should be considered? How many employees work at this location? Are there satellite offi ces? What are the employee demographics in regard to age, gender, and culture? What are preferred employee work styles? Will the furniture be new or repurposed? What type of organizational branding should be visible in the client space? What type of communication is preferred between administration and key individuals? What sustainable and green design factors are to be encouraged? What do the current spaces look like now? How do they refl ect or not refl ect the needs of the corporation? Do employees prefer to work in traditional workstation confi gurations or fl exible cafés? What is your department? What is its function? Do you have a department organization chart to understand who reports to whom? What adjacency requirements does your department have? Who are your personnel? Are you expecting additional personnel? What type of tasks of [specifi c personnel] are completed in a common workday? What is your preferred work style? What, if any, are the security requirements for specifi c tasks or departments? What tasks are hindered by the current work space(s)? Figure 14-32 Formulating survey and interview questions is key to the designer’s programming work. What questions might you add to these?
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