530 Interior Design Copyright Goodheart-Willcox Co., Inc. ensures customer satisfaction and minimizes disputes. To successfully administer contracts, it is helpful to ■ have signifi cant experience with design and construction ■ understand construction techniques and methods ■ understand building codes and standards ■ have the ability to communicate, negotiate, and resolve dispute ■ review and understand drawings and product information ■ have ability to organize and manage project records. For commercial projects, tasks the designer must complete include the review, negotiation and fi nalization of subcontracts management and tracking of project expenditures administration of RFI’s (requests for infor- mation) to clients, architects and consultants and prepa- ration of subcontractors’ packages. If you are involved in contract administration, you need to be a detailed- oriented person with good communication skills. Phase 7: Move-In and Post- Occupancy Evaluation The design process ends with the construction of the space and the client move. Once the client moves in, the designer addresses punch lists along with the installation of the art and accessories. A punch list is a list of tasks the builder or subcontractor completes after construction. An example of an item on a punch list might be touching up wall paint that was nicked during the move-in process. Many times, if the client is moving from one location to another, the client will hire a move management company to organize the move in the most effi cient way, Figure 14-38. After a certain preset time period, a post-occupancy evaluation may take place in Phase 7: Move-In and Post-Occupancy Evaluation (POE). bikeriderlondon/Shutterstock.com Figure 14-38 Often the most overlooked aspect of the design process, move-in and post-occupancy evaluation is essential to ensure client satisfaction.