Copyright Goodheart-Willcox Co., Inc.
Chapter 2 Career Skills in Health Informatics
51
Smile a Mile Dental
123 Crown Lane
Amalgam, ID 53216
June 23, 2015
Mr. John Weiser
623 Willow Lane
Amalgam, ID 53216
Dear Mr. Weiser:
We are very happy to welcome you to the eastside location of our dental practice. We appreciate the
opportunity to care for you and your family in our new facility. Our team will work to provide you
with high-quality, gentle dental care.
During your fi rst visit, Doctor Smile will examine your teeth, review necessary X-rays, and assess
your oral health. You will meet other members of our team as they assist with your examination.
Doctor Frown has forwarded your past records.
If you need further care, a treatment plan will be prepared for you. You will be able to review this
plan and associated cost estimates. You will also have an opportunity to ask questions about the
recommended treatment.
Thank you for choosing Smile a Mile Dental. We look forward to meeting you at your
appointment on July 7, 2015, at 2:00 p.m.
Sincerely,
Serena Smile
Serena Smile, DDS
SS/dw
Enc. (2)
c: Dr. Frown
heading:
complete
address of the
sender
dateline
(at approximately
15th line)
inside address
(at approximately
20th line)
salutation:
greeting and
name that
matches the
name in the
inside address
double space
body: content of
your message
closing (leave
4–5 lines after
for signature)
typed signature
reference initials
enclosure
notation
copy notation:
indicates a copy
has been sent
to other people
handwritten
signature
double space
double space
double space
double space
double space
double space
double space
double space
Figure 2.8 A business letter includes specific components, some of which are explained here. The inside
address of a letter should consist of the title, name, and complete address of the person to whom you are
writing. The closing should always be friendly, but business-like. Never use “thank you” as your closing.
Reference initials consist of the uppercase initials of the letter’s sender and lowercase initials of the letter’s
typist. How does the above letter exemplify the guidelines to effective correspondence?
Simulate
EHR
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