xvii Chapter 20 Job Performance, Leadership, Ethics, and Entrepreneurship . . . . . . . . . 419 Job Performance . . . . . . . . . . . . . . . . . . . 419 Work Ethic . . . . . . . . . . . . . . . . . . . . . . . . 422 Teamwork and Leadership . . . . . . . . . . . 422 Decision Making and Problem Solving. . . . . . . . . . . . . . . . 424 Entrepreneurship . . . . . . . . . . . . . . . . . . . 424 Reference Section . . . . . . . . . . . . . . . . 427 Glossary . . . . . . . . . . . . . . . . . . . . . . . . 475 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . 487 Chapter 19 Careers in the Masonry Trades . . . . . 409 Personal Qualifications . . . . . . . . . . . . . . 409 What Masons Do. . . . . . . . . . . . . . . . . . . 410 Education and Career Preparation . . . . . .411 Advancement Opportunities . . . . . . . . . . .411 Finding and Applying for a Job . . . . . . . . .414