Copyright Goodheart-Willcox Co., Inc.
224 Unit 3 Investigating Career Pathways in Human Services
Reading Recall
1. Name three consumer rights and three consumer responsibilities.
2. If you have a complaint about a product you purchased, what should
you do?
3. List the five steps to creating a budget.
4. What do the terms interest and principal mean?
5. What form of credit is a student loan?
Rewards, Demands, and Future Trends
If you like solving problems, like working with money and people,
and are detail oriented, a career in consumer services might be right
for you. The consumer services fi eld offers many opportunities for
brainstorming and investigating creative solutions to problems. These
solutions can make a huge difference in customers’ or clients’ lives.
Careers in consumer services are often salaried, and many workers
are required to work long hours. Most require a relatively high level of
education and training. These jobs demand brain power and can be very
stressful. Careers in consumer services have a high level of responsibility.
They are not physically demanding, but can be intellectually demanding
and draining.
People will always need goods and services, help with navigating
the consumer world, and assistance in managing their monetary
resources. Many people cannot or do not personally perform the tasks
that consumer services workers provide. For example, a consumer may
not have the skills to effectively resolve a consumer complaint. A client
may not know how to overcome debt or may not choose to take the time
to manage investments. Corporations also need the help of consumer
services workers. They hire and train customer service representatives to
help their customers. They employ buyers to secure needed supplies and
products for resale.
The future outlook for consumer services workers varies based on
occupation (Figure 8.20). Some occupations, such as fi nancial advisors
and computer support specialists are projecting faster than average
growth. Other occupations, such as consumer journalists and insurance
underwriters, are expecting declines. Technology will continue to change
the way consumer services workers share and communicate. The need for
the information, however, will remain.
Reading Recall
1. What are some of the rewards and demands of careers in consumer services?
2. What is the future outlook for careers in consumer services?
Previous Page Next Page

Resources and Downloads

Attachments

Extracted Text (may have errors)


Copyright Goodheart-Willcox Co., Inc.
224 Unit 3 Investigating Career Pathways in Human Services
Reading Recall
1. Name three consumer rights and three consumer responsibilities.
2. If you have a complaint about a product you purchased, what should
you do?
3. List the five steps to creating a budget.
4. What do the terms interest and principal mean?
5. What form of credit is a student loan?
Rewards, Demands, and Future Trends
If you like solving problems, like working with money and people,
and are detail oriented, a career in consumer services might be right
for you. The consumer services fi eld offers many opportunities for
brainstorming and investigating creative solutions to problems. These
solutions can make a huge difference in customers’ or clients’ lives.
Careers in consumer services are often salaried, and many workers
are required to work long hours. Most require a relatively high level of
education and training. These jobs demand brain power and can be very
stressful. Careers in consumer services have a high level of responsibility.
They are not physically demanding, but can be intellectually demanding
and draining.
People will always need goods and services, help with navigating
the consumer world, and assistance in managing their monetary
resources. Many people cannot or do not personally perform the tasks
that consumer services workers provide. For example, a consumer may
not have the skills to effectively resolve a consumer complaint. A client
may not know how to overcome debt or may not choose to take the time
to manage investments. Corporations also need the help of consumer
services workers. They hire and train customer service representatives to
help their customers. They employ buyers to secure needed supplies and
products for resale.
The future outlook for consumer services workers varies based on
occupation (Figure 8.20). Some occupations, such as fi nancial advisors
and computer support specialists are projecting faster than average
growth. Other occupations, such as consumer journalists and insurance
underwriters, are expecting declines. Technology will continue to change
the way consumer services workers share and communicate. The need for
the information, however, will remain.
Reading Recall
1. What are some of the rewards and demands of careers in consumer services?
2. What is the future outlook for careers in consumer services?

Help

loading