Copyright Goodheart-Willcox Co., Inc. May not be reproduced or posted to a publicly accessible website. Chapter 8 Consumer Services 63 Consumer Services Terms Activity F Name______________________________________________________________ Chapter 8 Date___________________________ Period____________________________ Test your knowledge of consumer services by filling in the blanks in the following statements using the terms listed below. Terms biodegradable budget comparison shopping consumers direct deposit electronic banking electronic funds transfer (EFT) expenses finance charges income installment credit interest investing noninstallment credit principal revolving credit saving self-advocacy social sustainability sustainable sustainable purchasing warranty ��������������������������������������� 1. ��������������������������������������� 2. ��������������������������������������� 3. ��������������������������������������� 4. ��������������������������������������� 5. ��������������������������������������� 6. ��������������������������������������� 7. ��������������������������������������� 8. __(1)__ are people who purchase goods and services. Consumer services workers help people solve financial and consumer problems, provide information about consumer rights, and offer guidance for __(2)__. Consumers are responsible for making wise choices in products. One way to do this is by __(3)__, which involves looking at different makes and models of a product at various stores. Usually, there are time limits for returning prod- ucts or getting a repair or replacement. A __(4)__ is a written guarantee from the manufacturer that a product is in good condition. Many consumers are looking to buy __(5)__ products that do not deplete or destroy natural resources. Buying products that benefit envi- ronmental, social, or human health is known as __(6)__. Special labels on products enable con- sumers to identify products that are “greener.” A __(7)__ label on a product means that a product can break down or decompose naturally without harming the environment. In addition to the sustainability of product materials and packaging, many consumers want to make sure the companies from which they are buying are being socially responsible. __(8)__ involves issues such as human rights fair labor laws community development and health, safety, and wellness. (Continued)