ix Chapter 16 Business Continuity and Disaster Recovery . . . . . . . . . . .504 Business Continuity and Disaster Recovery. . . . . . . . . . . .506 Business Continuity . . . . . . . . . . . . . . . . . . . . . . . . 506 Disaster-Recovery Plan . . . . . . . . . . . . . . . . . . . . . 510 Fault Tolerance and Redundancy . . . . . . . . . . . . . . . 514 Fault Tolerance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 Redundancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 515 Considerations Beyond Backups. . . . . . . . . . . . . . 525 Chapter 17 Incident Response and Computer Forensics . . . . . . . . .534 Incident Response. . . . . . . . . . . . .536 Incident-Response Plan . . . . . . . . . . . . . . . . . . . . . 536 First Responders . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 Incident Phases . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 Computer Forensics . . . . . . . . . . .544 Computer Forensics Careers . . . . . . . . . . . . . . . . . 545 Computer Forensics History . . . . . . . . . . . . . . . . . 546 Computer Investigations . . . . . . . . . . . . . . . . . . . . 548 Decoding Digital Evidence . . . . . . . . . . . . . . . . . . 551 Additional File Evidence . . . . . . . . . . . . . . . . . . . . 554 Chapter 18 Career and Workplace Considerations. . . . . . . . . . . . . .564 Workplace Readiness . . . . . . . . . .566 Personal Qualities and People Skills . . . . . . . . . . 567 Professional Knowledge and Skills . . . . . . . . . . . 571 Student Organizations . . . . . . . . . . . . . . . . . . . . . . 576 Understanding Industries. . . . . . . .579 Knowing the Workplace. . . . . . . . . . . . . . . . . . . . . 579 Issues Facing Businesses . . . . . . . . . . . . . . . . . . . . 584 Appendix . . . . . . . . . . . . . . . . . . . . 594 Glossary. . . . . . . . . . . . . . . . . . . . . 598 Index . . . . . . . . . . . . . . . . . . . . . . . 615