Communication Skills Reading. Sight words are those words you recognize just by seeing them. They are words that appear on almost every page of text. Examples of sight words are the, he, and me. Identify ten sight words in this chapter. Writing. Note taking is the process of writing key information from a lecture, text, or other source on paper or a digital device. Taking notes can help you recall information, and the notes can serve as a resource when studying. Reread this chapter and take notes on the content. When you come to the end of a section, write a brief summary in your own words. To summarize, identify the most important ideas in the material and retell them in your own words. Be selective about what you include in your notes. Listening. Hearing is a physical process. Listening combines hearing with evaluation. Listen carefully to your instructor as a lesson is presented. Pay attention to the sounds and patterns of the words used. How would you rate your listening skills? Internet Research Functions of Management. Successful managers master the functions of management. Perform an Internet search for functions of management. Write several paragraphs explaining ways a manager could learn how to apply these functions and increase efficiency and productivity. 21st Century Manager. Research is investigating or studying information in order to reach a new conclusion. Research starts with asking a question, then seeking information to find the answer. Managers today are forward thinking. They work to improve the organization as a whole by focusing on 21st century issues. Conduct a search for 21st century manager. Use the information you find to write a profile of a 21st century manager. Teamwork A team is a group of two or more people working together to achieve a common goal. Working with your team, discuss the concept of the glass ceiling in the workplace. Summarize each person’s opinion on the glass ceiling. Discuss if the glass ceiling still is an artificial barrier that keeps employees from being promoted, earning raises, or kept from career opportunities. Portfolio Development Overview. When applying for a job, a volunteer position, or entry into an educational institution, one way to demonstrate your qualifications is to present a portfolio to the interviewer. A portfolio is a selection of related materials that you collect and organize to demonstrate your job qualifications, skills, and talents. For example, a certification showing you have completed Microsoft Office Specialist training could help you get into an IT program. A portfolio is a dynamic document, which means it should be reviewed and updated regularly. College and Career Readiness College and Career Readiness 18 Copyright Goodheart-Willcox Co., Inc.