18
Decide Where to Shop 504
Develop Shopping Skills 508
Exercising Your Consumer Rights and
Responsibilities 510
Know the Right Way to Complain 511
Use Consumer Protection Services 514
Use Government Protection Agencies 516
Consumer Fraud 517
Identity Theft 517
Avoiding Consumer Fraud 518
Case
Cortez Buys Running Shoes 503
Case
Shopping for the Right Tennis Racket 511
Extend Your Knowledge
Mailing a Complaint 514
Go Green 519
25
Using Credit 522
Understanding Credit 524
Advantages of Using Credit 524
Disadvantages of Using Credit 525
Types of Credit 526
Establishing Credit 530
Credit Agreements 534
The Cost of Credit 534
Federal Credit Laws 535
Using Credit Wisely 538
Should You Use Credit? 538
Shopping for Credit 539
Dealing with Credit Problems 540
Case
Eva Exceeds Her Credit 526
Extend Your Knowledge
Checking Your Credit Record 532
Go Green 537
26
Banking, Saving, and
Investing 544
Types of Financial Institutions 546
Choosing a Financial Institution 547
Electronic Banking 547
Online Banking 547
Electronic Funds Transfer 548
Banking by Phone 549
Automated Teller Machines 549
Debit Cards 550
Checking Accounts 552
Types of Accounts 552
Opening a Checking Account 553
Making Deposits 554
Endorsing Checks 555
Writing Checks 556
Recording Changes to Your Account 557
Cashing Checks 558
Balancing a Checkbook 559
Computerized Personal Financial
Management 561
Special Types of Checks 563
Safe-Deposit Boxes 563
Savings Accounts at Financial
Institutions 564
Understanding Interest 564
Regular Savings Accounts 565
Money Market Deposit Accounts 565
Certifi cates of Deposit 565
Investing Your Money 566
Securities 567
Retirement Accounts 570
Real Estate 571
Making Investments 572
Case
Cashing Terrell’s Paycheck 559
Case
Kim’s Account Interest 567
Case
Kirby’s Investment 573
Extend Your Knowledge
Cash Cards 552
27
Insurance 576
Automobile Insurance 578
Auto Insurance Coverage 578
Buying Auto Insurance 580
No-Fault Auto Insurance 581
Financial Responsibility Laws 582
Health Insurance 582
Group Health Insurance 584
Home Insurance 586
Liability Insurance 587
Life Insurance 587
Whole Life Insurance 588
Term Insurance 589