VIII
Discovering Careers
Section 7.2
Workplace Safety ............................. 141
OSHA ........................................... 141
Fair Labor Standards
Act (FLSA) ................................ 142
Worker’s Compensation ............... 144
Disability Insurance ...................... 144
Special Features
Career Feature ............................. 132
Go Green ..................................... 133
Ethics ........................................... 140
Review and Assessment
Review Your Knowledge ............... 147
Apply Your Knowledge ................. 148
Teamwork .................................... 148
Communication Skills ................... 148
College and Career
Readiness Portfolio .................. 149
8 Mathematics and Technology .... 150
Section 8.1
Math in the Workplace ..................... 152
Importance of Math ...................... 152
Essential Math Skills .................... 153
Analyzing Data ............................. 160
Section 8.2
Technology in the Workplace ........... 162
Using Technology......................... 162
Skilled Use of Technology ............ 167
Special Features
Ethics ........................................... 155
Career Feature ............................. 158
Go Green ..................................... 161
Review and Assessment
Review Your Knowledge ............... 170
Apply Your Knowledge ................. 171
Teamwork .................................... 172
Communication Skills ................... 172
College and Career
Readiness Portfolio .................. 173
9 Communication ....................... 174
Section 9.1
What Is Communication? ................. 176
Communication............................ 176
Styles of Communication ............. 177
Listening....................................... 178
Section 9.2
Verbal and Nonverbal
Communication................................ 182
Speaking ...................................... 182
Using the Telephone .................... 184
Nonverbal Communication ........... 187
Teleconferencing and
Videoconferencing ................... 188
Section 9.3
Business Communication ................ 190
Letters .......................................... 190
Memos ......................................... 192
Reports ........................................ 193
E-mail ........................................... 194
Special Features
Go Green ..................................... 176
Career Feature ............................. 181
Ethics ........................................... 184
Review and Assessment
Review Your Knowledge ............... 197
Apply Your Knowledge ................. 198
Teamwork .................................... 198
Communication Skills .................. 198
College and Career
Readiness Portfolio .................. 199
10 Digital Citizenship .................... 200
Section 10.1
Communicating in a
Digital Society ..................................202
Digital Communication .................202
Intellectual Property .....................204
Electronic User’s Bill of Rights .....209
Section 10.2
Internet Use in the Workplace .......... 211
Using the Internet ........................ 211
Digital Security ............................. 215