Author: Richard M. Roberts

Computer Service and Repair presents the most up-to-date information in the rapidly changing world of computers and their software. The text teaches the practices and principles needed to pass the CompTIA A+ Certification Exams, as well as to build, upgrade, and troubleshoot PCs. The text is written for students with no PC technical experience as well as for PC technicians with limited formal training.

Table of Contents

Abbreviated Contents

Computer Service and Repair, 3rd Edition

• Front Matter
• 1 - Introduction to a Typical PC
• 2 - Operating Systems
• 3 - Motherboards
• 4 - CPU
• 5 - Power Supplies
• 6 - Memory
• 7 - Input Devices
• 8 - Video Display and Audio Systems
• 9 - Magnetic Storage Devices
• 10 - CD Technology
• 11 - Printers
• 12 - Portable PCs
• 13 - Modems and Transceivers
• 14 - Viruses
• 15 - PC Troubleshooting
• 16 - Introduction to Networking
• 17 - Network Administration
• 18 - WAN
• 19 - Small-Office/Home- Office (SOHO) Networking
• 20 - Customer Support, Communication, and Professionalism
• 21 - CompTIA A+ Certification Exams Preparation
• 22 - Employment and Advanced Education
• Appendix A List of Acronyms
• Appendix B Binary Math
• Appendix C Number Conversion Table
• Appendix D Table of Standard ASCII Characters
• Glossary
• Index