This lab manual is designed to give you the basic skills necessary for success in PC repair, upgrade, and support. The order of the labs matches the chapter sequence of the textbook. Pages can be printed on demand for assignment, or students can complete their assignments online using embedded form fields and then print or e-mail the responses for grading.

  Access Workbook activities by clicking the Resources icon on the left hand menu in the viewer.

Table of Contents

Abbreviated Contents

Computer Service and Repair, 5th Edition, Lab Manual

• Front Matter
• Chapter 1 Introduction to a Typical PC
• • 1 - Part Identification
  • 2 - Computer System Identification
• Chapter 2 Operating Systems
• • 3 - Windows 7 Clean Install
  • 4 - Windows 8.1 Upgrade Assistant
  • 5 - Windows 8.1 Clean Install
  • 6 - Introduction to the Windows 8 User Interface
  • 7 - Windows Easy Transfer
  • 8 - Windows 10 Clean Install
  • 9 - Configuring a Multiple-Boot System
  • 10 - Configuring Start Menu Options
  • 11 - Windows Taskbar
  • 12 - Windows Explorer
  • 13 - Windows 7 Libraries
  • 14 - Command Prompt
  • 15 - Copy Command
  • 16 - Directory Commands
  • 17 - Help File
  • 18 - File Attributes
  • 19 - Windows Help and Support
  • 20 - File Management with Windows Explorer
  • 21 - Search
  • 22 - Stopping a System Lockup
  • 23 - File Properties
  • 24 - Create, Copy, Delete, and Move a File or Folder
• Chapter 3 Motherboards
• • 25 - Accessing a PC BIOS and UEFI
  • 26 - System Information (MSINFO32)
  • 27 - Device Manager
  • 28 - Computer Management Utility
• Chapter 4 Central Processing Unit (CPU)
• • 29 - Installing a Processor and Cooling System Assembly
• Chapter 5 Power Supplies
• • 30 - Using a Meter to Check Continuity
  • 31 - Exploring and Replacing the Power Supply
• Chapter 6 Memory
• • 32 - Viewing RAM and Virtual Memory Information
  • 33 - Installing and Upgrading Memory
  • 34 - Windows Reliability and Performance Monitors
  • 35 - Windows Memory Diagnostics Tool
• Chapter 7 Input Devices
• • 36 - Windows 10 Keyboard Properties
  • 37 - Mouse Properties
  • 38 - Windows 8 Keyboard and Mouse Properties
• Chapter 8 Video Systems
• • 39 - Display Properties
  • 40 - Installing a Video Adapter Card
  • 41 - Configuring Multiple Displays
• Chapter 9 Audio Systems
• • 42 - Installing a Sound Card
• Chapter 10 Magnetic and Solid-State Storage Devices
• • 43 - Typical PATA (EIDE) Hard Drive Installation
  • 44 - Disk Management Tool
  • 45 - Adding a Second Hard Drive
  • 46 - Setting up a Page File
  • 47 - Disk Cleanup
  • 48 - Disk Defragmenter and Optimize Drives
  • 49 - Chkdsk
  • 50 - Windows Encrypted File System (EFS)
  • 51 - DiskPart
• Chapter 11 Optical Storage Technology
• • 52 - Installing an Internal SATA Optical Drive
  • 53 - IDE CD/DVD Drive Installation
• Chapter 12 Printers
• • 54 - Windows Printer Installation
  • 55 - Windows Network Printer Installation
  • 56 - Printer Properties
• Chapter 13 Laptops and Mobile Devices
• • 57 - Checking Wireless Adapter Status
  • 58 - Windows Mobility Center
• Chapter 14 Modems and Transceivers
• • 59 - Telephone Modem Installation and Configuration
  • 60 - Remote Desktop
  • 61 - Remote Assistance
• Chapter 15 Physical Security and Authentication
• • 62 - Windows 8 Security Enhancements
• Chapter 16 Security Applications and Malware
• • 63 - Windows Defender
  • 64 - Windows Updates
  • 65 - Antivirus Test File
• Chapter 17 PC Troubleshooting
• • 66 - Windows 7 Advanced Boot Options
  • 67 - System File Checker
  • 68 - Event Viewer
• Chapter 18 Data Recovery
• • 69 - System Restore
  • 70 - Roll Back Driver
  • 71 - Windows 7 Recovery Environment (WinRE)
  • 72 - Windows Backup and System Image Creation
  • 73 - Windows 8 Recovery Drive
  • 74 - Windows 8 Reset, Refresh, and Advanced Options
  • 75 - System Configuration Utility (MSCONFIG)
• Chapter 19 Introduction to Networking
• • 76 - Network and Sharing Center
• Chapter 20 Network Communication, Media, and Tools
• • 77 - Installing a PCI Ethernet Network Adapter Card
  • 78 - Windows NTFS Network Sharing
• Chapter 21 Network Administration
• • 79 - Creating a HomeGroup
  • 80 - Service Management
• Chapter 22 Wide Area Network (WAN)
• • 81 - IP Address Verification with Ipconfig
  • 82 - Ping
  • 83 - Tracert
  • 84 - Pathping
  • 85 - Windows Network Diagnostics
• Chapter 23 Small-Office/Home-Office (SOHO) Networking
• • 86 - Windows Firewall
  • 87 - Virtual Private Network Connection
  • 88 - Public Folder Sharing
  • 89 - Installing a Wireless Router
  • 90 - SOHO Performance Test