Author: Sherry J. Roberts

In today’s fast-paced world, communication is more important than ever. As technology continues to change the world in which we work, we must adapt our methods of communication to meet new challenges. Fundamentals of Business Communication will help you meet those challenges. Taking an integrated approach to learning, the basics of reading, writing, listening, and speaking are carefully interwoven into the content so that each skill is applied in context as it is presented. Each communication skill also has a dedicated chapter that focuses on the finer points of the individual topic.

Table of Contents

Abbreviated Contents

Fundamentals of Business Communication, 1st Edition

• Front Matter
• Unit 1 Communicating for Success
• • 1 - Understanding the Communication Process
  • 2 - Communicating in a Global Society
  • 3 - Using Technology to Communicate
  • 4 - Communicating and Working in Teams
• Unit 2 Grammar Basics for Successful Communication
• • 5 - Improving Grammar Skills
  • 6 - Improving Grammar Mechanics
• Unit 3 Writing for Successful Communication
• • 7 - Writing as a Process
  • 8 - Writing Style
  • 9 - Formatting Letters, Memos, and E-Mails
  • 10 - Writing Effective Business Communication
• Unit 4 Speaking for Successful Communication
• • 11 - Speaking Informally
  • 12 - Giving Presentations
  • 13 - Using Digital Media
• Unit 5 Listening and Reading for Successful Communication
• • 14 - Listening with a Purpose
  • 15 - Reading with a Purpose
• Unit 6 Writing for Successful Business Purposes
• • 16 - Writing and Interviewing for Employment
  • 17 - Writing Reports
  • 18 - Using Visual Aids
• Glossary
• Index