After studying this chapter, you will be able to
explain the importance of human resources.
list the eight major functions of HR.
summarize the process of recruiting
candidates for job openings.
give examples of compensation and benefits.
describe reasons why companies must have
policies and procedures.
list the three groups of laws that affect HR
and give an example of each.
describe reasons that record keeping is an
important HR function.
summarize the personal qualities and skills
required of HR employees.
analyze issues that affect human resources
management.
Terms to Know
Chapter 17
Human
Resources
human resources
personnel
recruitment
screening process
compensation
wage
salary
wage and salary scale
benefits
social security
Federal Insurance
Contributions Act
(FICA)
workers’
compensation
employee handbook
sexual harassment
regulatory compliance
discrimination
Americans with
Disabilities Act (ADA)
disability
minimum wage
tipped employee
job description
Human Resources
Information System
(HRIS)
labor
labor union
collective bargaining
labor relations
employee retention
turnover
temporary worker