vii Chapter 1 Introduction to Motorcycles, ATVs, UTVs, and Scooters . . . . . . . . . . . . 1 Styles and Designs of Motorcycles, ATVs, UTVs, and Scooters . . . . . . . . .2 The Role of Qualified Service Technicians. . . . . . . . . . . . . . . . . . . . . .5 Career Opportunities in the Motorcycle Industry. . . . . . . . . . . . . .6 Dealerships . . . . . . . . . . . . . . . . . . . . . . .6 Independent Service Shops. . . . . . . . . . . .7 Other Opportunities . . . . . . . . . . . . . . . . .7 Job Classifications . . . . . . . . . . . . . . . . .8 Service Technician . . . . . . . . . . . . . . . . . .8 Service Writer. . . . . . . . . . . . . . . . . . . . . .8 Parts Manager . . . . . . . . . . . . . . . . . . . . .9 Service Manager . . . . . . . . . . . . . . . . . . .9 Marketing and Sales Representative . . . . .9 Chapter 2 Shop Safety and Environmental Protection. . . . . . . . . . . . . . 13 Safety Notices . . . . . . . . . . . . . . . . . . . . 13 Personal Safety . . . . . . . . . . . . . . . . . . 14 Proper Dress. . . . . . . . . . . . . . . . . . . . . .14 Protective Equipment . . . . . . . . . . . . . . .15 Shop Hazards. . . . . . . . . . . . . . . . . . . . .16 Good Work Habits . . . . . . . . . . . . . . . .17 Vehicle Safety Rules . . . . . . . . . . . . . . . 18 Contents Fire Prevention . . . . . . . . . . . . . . . . . . 18 General Fire Safety Rules . . . . . . . . . . . .20 Using a Fire Extinguisher. . . . . . . . . . . . .20 Environmental Protection. . . . . . . . 21 Safety Data Sheets . . . . . . . . . . . . . . . . .21 Hazardous Materials. . . . . . . . . . . . . . . .22 Handling Hazardous Waste . . . . . . . . . . .25 Right-to-Know Laws . . . . . . . . . . . . . . . .25 Chapter 3 Tools and Shop Equipment . . . . . . . . . . . . . 29 Tools and Equipment. . . . . . . . . . . . . 29 Tool Boxes and Tool Storage . . . . . . 30 Hand Tools . . . . . . . . . . . . . . . . . . . . . . 30 Wrenches. . . . . . . . . . . . . . . . . . . . . . . .31 Screwdrivers. . . . . . . . . . . . . . . . . . . . . .32 Sockets and Socket Drivers . . . . . . . . . . .33 Pliers . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Hammers . . . . . . . . . . . . . . . . . . . . . . . .35 Files . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Punches, Chisels, and Pry Bars . . . . . . . .37 Hacksaws. . . . . . . . . . . . . . . . . . . . . . . .38 Special Service Tools . . . . . . . . . . . . . . .39 Power Hand Tools. . . . . . . . . . . . . . . . . .39 Electrical Test Equipment . . . . . . . . . . . .40 General Shop Equipment . . . . . . . . . .41 Parts Cleaning Tools and Equipment . . . . . . . . . . . . . . . . .41 Drill Presses and Drills . . . . . . . . . . . . . .44 Grinders. . . . . . . . . . . . . . . . . . . . . . . . .44 Hydraulic Press. . . . . . . . . . . . . . . . . . . .44 Welding . . . . . . . . . . . . . . . . . . . . . . . . .45