vi  Brief  Contents  Part  1  The  Nursing  Assistant—Roles  and  Responsibilities  Chapter  1  The  Holistic  Nursing  Assistant  .  .  .  .  .  .  .  .  .  2  Chapter  2  Understanding  Healthcare  .  .  .  .  .  .  .  .  .  .  21  Chapter  3  Legal  and  Ethical  Practice  .  .  .  .  .  .  .  .  .  .  .  42  Chapter  4  Working  in  Healthcare  .  .  .  .  .  .  .  .  .  .  .  .  .  61  Chapter  5  Providing  Holistic  Nursing  Care  .  .  .  .  .  .  .  78  Part  2  Health  and  Well-Being—Self-Care  and  Disease  Chapter  6  Human  Behavior  and  Development  .  .  100  Chapter  7  Health  and  Wellness  .  .  .  .  .  .  .  .  .  .  .  .  .  .  119  Chapter  8  The  Healthy  Body:  Anatomy  and  Physiology  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  139  Chapter  9  Diseases,  Conditions,  and  Pain  .  .  .  .  .  .  196  Part  3  Holistic  Communication  and  Cultural  Humility  Chapter  10  Communication  and  Caring  .  .  .  .  .  .  .  .  254  Chapter  11  Appreciating  Diversity  .  .  .  .  .  .  .  .  .  .  .  .  .  278  Part  4  Observing,  Reporting,  and  Documenting  Chapter  12  Planning,  Observing,  and  Reporting  Care  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  290  Chapter  13  Records  and  Documentation  .  .  .  .  .  .  .  .  304  Part  5  Infections  and  Infection  Prevention  Chapter  14  Body  Defenses  and  Infection  .  .  .  .  .  .  .  .  319  Chapter  15  Infection  Prevention  and  Control  .  .  .  .  337  Part  6  Safety  and  Mobility  Chapter  16  Maintaining  a  Safe  Environment  and  Practice  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  369  Chapter  17  Promoting  Mobility  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  399  Part  7  Obtaining  Health  Information  Chapter  18  Vital  Signs,  Height,  and  Weight  .  .  .  .  .  .  453  Chapter  19  Physical  Examination  and  Specimen  Collection  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  489  Part  8  Providing  Personal  Care  Chapter  20  Creating  a  Safe,  Restful  Environment  .  .  516  Chapter  21  Assisting  with  Personal  Hygiene  .  .  .  .  .  545  Part  9  Nutrition,  Fluid  Balance,  and  Elimination  Chapter  22  Healthy  Eating  and  Nutritional  Challenges  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  593  Chapter  23  Hydration  and  Elimination  .  .  .  .  .  .  .  .  .  626  Part  10  Special  Issues,  Populations,  and  Emergency  Care  Chapter  24  Disabilities,  Cognitive  Disorders,  and  Mental  and  Emotional  Health  .  .  .  671  Chapter  25  Caring  for  Special  Populations  and  Needs  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  706  Chapter  26  Emergencies  and  Disasters  .  .  .  .  .  .  .  .  .  750  Chapter  27  End-of-Life  Care  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  777  Part  11  Taking  the  Next  Steps  Chapter  28  Certifi  cation,  Employment,  and  Lifelong  Learning  .  .  .  .  .  .  .  .  .  .  .  .  .  800  Appendix  A  Metric  Conversions  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  821  Appendix  B  Sexually  Transmitted  Infections  (STIs)  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  822  Glossary  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .825  Index  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .840