x Chapter 26 Emergencies and Disasters . . . . 750 Section 26.1 Medical Emergencies . . . . . . . . . . . . 751 Procedure Responding to Choking Using the Heimlich Maneuver . . . . . . . . . . . 764 Procedure Responding to Fainting . . . . . . . . . . . 766 Procedure Responding to a Seizure . . . . . . . . . . 767 Procedure Responding to and Controlling Bleeding . . . . . . . . . . . . . . . . . . . . . . 770 Section 26.2 Disasters, Terrorism, and Bioterrorism . . 772 Chapter 27 End-of-Life Care . . . . . . . . . . . . . . 777 Section 27.1 Dying, Death, and Grief . . . . . . . . . . 778 Section 27.2 Family Support and Postmortem Care . . 790 Procedure Providing Postmortem Care . . . . . . . 795 Part 11 Taking the Next Steps Chapter 28 Certifi cation, Employment, and Lifelong Learning . . . . . . . . . 800 Section 28.1 The Certifi cation Competency Examination . . . . . . . . . . . . . . . . . . . 801 Section 28.2 Your Nursing Career . . . . . . . . . . . . . 808 Appendix A Metric Conversions . . . . . . . . . . . . . . . 821 Appendix B Sexually Transmitted Infections (STIs) . . . . . . . . . . . . . . . . . . 822 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .825 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .840 Becoming a Holistic Nursing Assistant Qualities of a Nursing Assistant . . . . . . . . . . . . . . . . . . 13 Being Professional . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Contributing to a Positive Culture. . . . . . . . . . . . . . . . . 37 A Nursing Assistant’s Code of Ethics. . . . . . . . . . . . . . . 54 Being an Effective Team Member . . . . . . . . . . . . . . . . . 67 Practicing Mindfulness . . . . . . . . . . . . . . . . . . . . . . . . . 72 Admission and Anxiety . . . . . . . . . . . . . . . . . . . . . . . . . 90 Assessing Your Own Body, Mind, and Spirit . . . . . . . . 115 Reactions to Stress . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 The Effects of Aging . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Helping Residents with Diseases or Conditions. . . . . . 199 Holistic Communication . . . . . . . . . . . . . . . . . . . . . . . 263 Cultural Humility and Cross-Cultural Communication. . 287 Developing Observation Skills. . . . . . . . . . . . . . . . . . . 299 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 Caring for Residents with Infections . . . . . . . . . . . . . . 333 Providing Care in Isolation . . . . . . . . . . . . . . . . . . . . . 356 Precautions for Preventing Falls . . . . . . . . . . . . . . . . . 378 Caring for Residents with Restraints. . . . . . . . . . . . . . 387 Caring for Immobile Residents . . . . . . . . . . . . . . . . . . 422 Taking Vital Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474 The Physical Examination . . . . . . . . . . . . . . . . . . . . . . 498 Answering Call Lights . . . . . . . . . . . . . . . . . . . . . . . . . 521 The Personal Experience of Hygiene Care . . . . . . . . . . 548 Mindful Eating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 610 Assisting with Elimination Needs . . . . . . . . . . . . . . . . 666 Caring for a Patient in a Coma . . . . . . . . . . . . . . . . . . 685 Caring for Surgical Patients. . . . . . . . . . . . . . . . . . . . . 741 Responding to Medical Emergencies . . . . . . . . . . . . . 763 Caring for the Family of the Deceased . . . . . . . . . . . . 793 Lifelong Learning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 818 Feature Contents