Copyright Goodheart-Willcox Co., Inc. May not be reproduced or posted to a publicly accessible website. 58 Principles of Human Services Workbook Consumer Rights and Responsibilities Activity B Name______________________________________________________________ Chapter 8 Date___________________________ Period____________________________ An important responsibility of many consumer services workers is to teach their clients and customers about their consumer rights. In the following table, identify and provide explanations for the rights and responsibilities of consumers. Then answer the questions. Consumer Rights Explanations Consumer Responsibilities Explanations 1. Why would consumers need to know about their rights and responsibilities? _ ______________________________________________________________________________________________________ _____________________________________________________________________________________________________ 2. When buying items, you may hear the phrase, “Let the buyer beware.” How do consumer rights and responsibilities help when consumers have problems with goods and services they purchase? _ ______________________________________________________________________________________________________ _____________________________________________________________________________________________________