Copyright Goodheart-Willcox Co., Inc. 355 Career Snapshot Webmaster What Does a Webmaster Do? Webmasters manage website development, design, and maintenance after it becomes active. Most companies have a website through which they do at least some of their marketing and selling. Logically, a website that looks interesting and is easy to use will be more successful than a poorly designed one. What Is It Like to Work as a Webmaster? Webmasters work primarily at a desk on a computer terminal. They work with web-development teams to provide an easy-to-use interface and solve usability issues. When problems with web pages and servers arise, the web- master is the person who troubleshoots the problems to keep downtime to a minimum. They also have to understand security, as they are usually respon- sible for implementing and monitoring fi rewalls and other security measures. At times, the webmaster may also be responsible for updating content and links as requested or needed by the company. What Education and Skills Are Needed to Be a Webmaster? Most jobs in this fi eld require a bachelor degree in web design or a related fi eld. Training at a vocational school or an associate degree may be a suitable substitute in some cases. Exceptional skill with computers and computer programs is a must. Webmasters must be profi cient in application-server software, graphics software, payment-processing software, and web page-creation software. They need a good understanding of graphic design, website design, programming, and problem solving. They must also have good customer service, communication, and math skills. ©iStock.com/Aldo Murrillo