Author: Goodheart-Willcox Publisher

Soft Skills for the Workplace presents the major soft skills needed for job success in one easy-to-use text. No need for multiple textbooks to teach these basic employability skills. Fourteen short, concise lessons provide information that will prepare your students to find and keep a job. The modular format allows the content to be used in any order and for any discipline. Each chapter can be used as a supplemental conversation starter with your students or as an individual assignment. A free companion website provides additional activities for reinforcement.

Table of Contents

Abbreviated Contents

Soft Skills for the Workplace 2e

• Front Matter
• 1 - Professionalism
• 2 - Ethics
• 3 - Self-Management Skills
• 4 - Etiquette
• 5 - Attire
• 6 - Communication Skills
• 7 - Verbal and Nonverbal Communication
• 8 - Speaking Skills
• 9 - Listening Skills
• 10 - Written Communication
• 11 - Writing and Interviewing for Employment
• 12 - Teams
• 13 - Diversity
• 14 - Confidence
• Appendix A Unspoken Workplace Rules
• Appendix B Punctuation
• Appendix C Capitalization
• Glossary
• Index