Chapter 4 Common Offi ce Application Features 143 Copyright Goodheart-Willcox Co., Inc. Section Review 4.3 Jakob Nielsen, a cofounder of the Nielsen Norman Group, is a consultant on the usability of the World Wide Web and holds a PhD in human- computer interaction. He studies user interactions and proposes quick and easy ways to implement software functions that increase user productivity. Early in his career, Dr. Nielsen worked mostly on large-scale software applications. However, while at Sun Microsystems in the 1990s, he switched to studying the usability of what was then the emerging technology of the World Wide Web. While his focus has been on the Internet, his advice to keep common actions performed in the same way is a key concept in the design of user interfaces. Dr. Nielsen has published many books and articles. His 1989 text Coordinating User Interfaces for Consistency is considered a standard in how to design a consistent look and feel for software. It is still in demand and frequently cited. Titans of Technology Check Your Understanding 1. What key combination is used to select all text in a document? 2. What is trimming the outer portion of an image called? 3. Which command or function is used to locate specific text and substitute other text for it? 4. When text is cut, where is it placed? 5. What is the difference between a paragraph style and a character style? Build Your Vocabulary As you progress through this course, develop a personal IT glossary. This will help you build your vocabulary and prepare you for a career. Write a definition for each of the following terms and add it to your IT glossary. ascending order bulleted list character style copy crop cut descending order drag-and-drop editing format painter formatting handles inserting move numbered list paragraph style paste sorting style system clipboard typeface