152 Introduction to Microsoft Offi ce Copyright Goodheart-Willcox Co., Inc. Goodheart-Willcox Publisher Figure 4-28. The help function can be accessed by pressing the [F1] key or by entering text into the Tell me what you want to do… help bar. Enter text to get help it easy to fi nd solutions to common problems. The most popular topics that users ask about are listed on the initial screen of the online help. For example, suppose a user is looking for keyboard shortcuts. Press the [F1] key to launch help, enter keyboard shortcuts in the search box, and click the Search button. The help system returns a list with many articles that it thinks are related to keyboard shortcuts. Evaluate the title of each article to locate one that best matches the information being sought, and click the title to display the article. Using the software’s online help is the fastest way to answer questions related to the application. However, there may be other ways to get help. Additional online help is available by contacting the software vendor. If a company has many computer users, it will usually have a dedicated IT staff that assists employees through a help desk. It is also possible that someone else will know the answer to a software question. For many types of software, users have formed online forums or groups where questions can be posted and answered by other users.