Assess Your Progress It is important to assess what you learn as you progress through the textbook. Multiple opportunities are provided to confirm learning as you explore the content. Formative assessment includes the following: • Check Your Understanding questions at the end of each section of the chapter provide an opportunity to review what you have learned before moving on to additional content. • Build Your Vocabulary activities review the key terms presented in each section. By completing these activities, you will be able to demonstrate your understanding of management terms. • Review Your Knowledge activities cover the basic concepts presented in the chapter so you can evaluate your understanding of the material. • Apply Your Knowledge activities challenge you to relate what you learned in the chapter with your own ideas, experiences, and goals. • Communication Skills activities provide ways for you to demonstrate the literacy and career readiness skills you have mastered. • Teamwork activities encourage a collaborative experience to help you learn how to interact with other students in a productive manner. Figure 8-5 A conflict res resolve issues efficiently. a lose. The result can be rejection opportunity. Section 8.2 Review Check Your Understanding 1. Define leadership style. 2. Identify three distinct management styles. 3. State examples of types of difficult people in the workplace. 4. Why is emotional control required in conflict resolution? 5. Why is giving an ultimatum generally not a good negotiation strategy? Build Your Vocabulary As you progress through this text, develop a personal glossary of key terms. This will help you build your vocabulary and prepare you for a career. Write a definition for each of the following terms and add them to your personal glossary. leadership conflict conflict resolution conflict-resolution skills emotional control negotiation mediation ultimatum Copyright Goodheart-Willcox Co., Inc. Review Your Knowledge 1. Discuss the concept of management. 2. Summarize each of the functions of management. 3. Explain the three levels of the management pyramid. 4. What are typical duties performed by senior management positions? 5. Identify examples of typical duties of supervisory management positions. 6. Summarize the role of a manager. 7. Describe managers in today’s workplace. 8. How can managers help employees become successful? 9. Define managerial roles categories according to Mintzberg. 10. Cite examples of skills of successful managers. Apply Your Knowledge 1. Taking on the responsibilities of management is a challenging assignment. What are some of the rewards you think a manager might experience? 2. Would you consider your instructor a manager? Explain whether or not you think a person teaching a class could also be considered a manager. 3. To delegate means to assign authority to someone else to carry out a task. When done correctly, it is an effective management practice that increases an organization’s productivity. In your own words, how would you define delegation? 4. Which of the functions of management would you rate as the most important function? Explain your reasoning. 5. Which of the functions of management would you rate as the least important function? Explain your reasoning. 6. In your own words, describe an ideal manager candidate for today’s workplace. h part time jobs while earning an education. Other students may volunteer l t er work can offer career experience that j b r at a 6 I n 6 I n Communication Skills Reading. Visual support is used to communicate an idea using images or objects. It can be used instead of words or in addition to them. Illustrations that accompany written text are visual supports that help you understand the content. Select an illustration from this chapter that serves as a visual support. Analyze and evaluate if the information is easy to understand. How does it relate to the written text? Writing. Everyone has a stake in protecting the environment. Taking steps as an individual to become more environmentally conscious is a behavior of responsible citizens. From a business standpoint, it may also help a company be more profitable. Write a list of actions a business can take to minimize risk to the environment. Speaking. Self-confidence is being certain and secure about one’s own abilities and judgment. Practice your speaking skills and self-confidence by volunteering to read a special feature in this chapter aloud to your classmates. Stand in the front of the room, control your voice, and read loudly and clearly. How would you rate your speaking skills? Internet Research Elements of a Contract. A partnership agreement is a contract used when two or more C duct a search for a partnership agreement sample . Review the k t efine it or improve? College and Career Readiness assignment, will need to complete the project as well as would use to track your progress. Explain how you will use the tool to keep y p Ethical Workplace Behavior. Business ethics are rules for professional conduct and integrity in all areas of business. They help guide both managers and employees to make correct decisions for a company. Search for ethical workplace behavior . Explain in your own words what it means to behave ethically in the workplace. Contemporary Ethics Cases. Research a contemporary case of a business dealing with a violation of ethics or social responsibility. Begin by searching for business ethics violation plus the current year, or a similar phrase. Summarize the situation and explain why it is an issue of ethics or social responsibility and explain what you think the best solution would be. Teamworkteam, Working with your create chart to use as a visual aid to explain the advantages and disadvantages of types of organizational structures. Create a four-column chart and label each of the columns Line, Line-and-Staff, Matrix, and Team . List the advantages and disadvantages of each organizational structure in the appropriate column. Then, use this chart as a visual aid to explain each type of organizational structure to the class. Copyright Goodheart-Willcox Co., Inc. 90